PHPprime is an Independent Practice Association, which is a large group of primary care providers. PHPprime works with Physician Health Partners (PHP) to help patients get the care and resources they need.
We comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
The Americans with Disabilities Act (ADA) protects your rights to receive equal and full access to health care services. If you have a disability and need special assistance, you can let your PHPprime provider’s office front staff know.
We take reasonable steps to ensure meaningful access and effective communication is provided timely and free of charge. We provide the following:
- Aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need assistance in another language, please contact your PHPprime provider’s front office. If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Physician Health Partners.
For help filing a complaint or appeal, please contact:
Sections 504/1557 Coordinator
c/o Compliance Department
PO Box 13406
Denver, CO 80202
Phone: 720-612-6600, Option 0
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Revised January 28, 2021